Health Insurance Agent

Health Insurance Agent Resume Samples, Tips and Templates

A health insurance agent is a niche oriented insurance professional, working for a company or as an independent broker, selling policies that can be used for healthcare payment in case of accidents, or in private facilities, which are not covered by general, state issued policies. The most important skills for a successful candidate are sales, communication, computational abilities and lead generation.

The health insurance agent is a commission based job, which requires only a high school diploma and excellent selling competencies. Most agents grow into this role and use previous experience in retail or other customer care jobs to build a good relationship with clients and earn their trust. As in all sales jobs, rejection is part of the daily business and a good agent is prepared to handle it like a professional, not taking it personally, but improving the persuasion technique.

When applying to a health insurance agent job show your abilities to close deals, attract new customers and generate recurring business from existing ones. Having some skills in using databases is helpful to keep track of the sales pipeline.

Tips for Health Insurance Agent Resumes

Interpersonal skills

The only reason insurance agents were not completely replaced by technology is because people prefer to have a human interaction to build trust in a company. A health insurance agent is supposed to ask the client enough questions to assess their needs, without becoming annoying or being indiscrete. Even if you are thinking about the commission, this aspect should not be obvious to the client, who needs to feel that you are acting in their best interest, selecting from hundreds of options the one that is right for them. Communicate, be genuine and open.

Sales targets

Insurance agents are judged by their ability to attract and retain business, therefore give examples of your ability to manage a sales pipeline, from attracting and qualifying leads to serving returning clients. Show the numbers you got in the last year; give examples of achieving and surpassing targets and list the awards or bonuses you got as a result of your hard work. Use numbers and percentages when talking about the contracts, closing rates and other relevant KPIs. If possible mention in the resume related skills such as analytical abilities and cost management.

Regulatory compliance

The health insurance agent must demonstrate up to date knowledge related to federal regulations, protection offered to beneficiaries, discuss eligibility criteria, ensure clients that the policy issuer follows rules related to the integrity of protected health information and so on. In this line of business it helps to explain to clients the coverage offered by each package, the differences between different policies and even the extended coverage for family members.

Health Insurance Agents Resume Samples

Being a health insurance agent means that you are able to advise clients on the best options for their individual situation like a personal healthcare plan, a family plan, extended options and so on.

 

When applying to be a health insurance agent, make sure of always reading the specific job description and requirements, and highlight your strengths accordingly.

Additional Health insurance agent Resume Tips

• Additional insurance products– Most health insurance agents have other products in their portfolios, including life insurance, travel insurance, house and car policies and so on. Try to make a package for your clients and cross sell, without being pushy.
• Advisory skills- Most clients don’t know what benefits they can have access to. It is your job to educate them, notify about events when they are supposed to think about insurance (such as family events, turning 26 or a job/address change). Inquiring about personal plans can result in sales.

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