Hostess Resume Samples, Tips, and Templates

A hostess is usually employed by hotels, restaurants or clubs to greet customers, cater to their needs, answer their questions in a friendly and persuasive manner and overall make them feel like VIPs. The potential candidates are usually young attractive women, with great people skills and able to remain positive and enthusiastic through the whole work shift. There are no education requirements for the job, although most employers ask for a high-school diploma.

Hostesses act as the contact point with the establishment, therefore they need to look impeccable, pay attention to their manners, their voice tone and, if possible, always wear their smile. Even when they encounter unpleasant situations such as rude guests or problems with a reservation it is advisable to maintain a good vibe and try to find the best solution for the client.

When applying and interviewing for a hostess job, prior experience as a brand ambassador, a waitress or a secretary can help you get hired.

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Tips for Hostess Resumes

Smile for the win

Customer care and entertainment are the primary goals of a hostess. Their job is to introduce people to the wonderful world of their employer, making them feel relaxed, welcomed and appreciated. The best candidates for the job are those with a natural positive attitude, who enjoy interacting with people, smiling a lot and making sure each detail is flawless.

Some restaurants (mostly Mediterranean and Balkan) even ask their hostesses to invite passers-by to try their fine cuisine.

Organizational Skills

A hostess is not only good looking and a nice addition; she is in fact responsible with organizing guests, collaborating with staff members to ensure fast and efficient service and acting as a delegate of management. In a fast paced workplace they need to adhere to a strict schedule and follow guidelines without making guests feel restricted. A good candidate will know how to keep an agenda, answer telephone and e-mail inquiries, set tables and rooms for events and provide guest checking at the entrance to ensure no one gets in uninvited.

PR skills

The hostess role is sometimes marketed as PR for a good reason. The most successful candidates come to represent their employer in relation to the external world, not only guests and patrons, but also suppliers, collaborators and business partners.

A great hostess is part of the experience offered by an establishment and can generate positive word of mouth, as usually guests remember the way they were treated and share it with friends and family.

Hostess Resume Samples

The following resume samples and templates for hostess can help you get a better idea of what your resume can look like.

Hostesses should always read the specific job description and requirements, and they should make sure that their resume matches them or at least points the assets that could be a plus to an employer.

Additional Hostess Resume Tips

• Calendar management – A good hostess is also a good secretary, she can book tables without overlapping, can approximate the duration of an event to avoid getting the place too crowded and always has a reserve for some last minute VIP.
• Event management – The hostess can also take the role of the party planner if there is not a designated professional for the role. As the name states, she is supposed to act as a welcoming host, make guests aware of the program, the table placement and if there are any special requirements, such as a surprise for the main guest.

 

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