Insurance Adjuster Resume Samples, Tips, and Templates

An insurance adjuster is a detail oriented professional with an appetite for investigations and a logical mindset. Their role includes interviewing the claimer and the other involved parts to understand the exact circumstances the unfortunate events took place. Their main duty is to assess the accuracy of the related events and to evaluate the damage, according to the policy, while acting on behalf of the insurance company.

Most insurance adjusters are focused on a single activity sector (life, automotive, commercial, natural disasters) and become proficient in the specificity sector, as this job calls for detective like accuracy.

When applying and interviewing for an insurance adjuster job showing good people skills combined with in depth analytical skills can set you apart from the competition.

Tips for Insurance Adjusters Resumes

People Skills

Being an investigator on behalf of the insurance company, acting in their interest and maintaining good relations with people who have suffered a loss requires some communication, diplomacy and professionalism.

Having an extensive experience in sales or other client-oriented areas helps. A background or previous training in psychology could prove useful since sometimes claimers have bad intentions and try to set up the scene in order to get the policy. Identifying such cases is one of the most demanding parts of the job and requires both experience and intuition, since accusing an innocent client could result event in legal acts.

Analytical Skills

An insurance adjuster is expected to be able to imagine all the possible scenarios that could have been responsible for the state the object under claim is presented and not take for granted the claimer’s story or those of the witnesses. Since this is a multibillion dollar business and the individual stakes could exceed six figures they have to pay attention to each detail of the story and put together all the pieces of the puzzle, to see if they fit. Highlight any investigative experience you have, or even a passion for riddles and police work (or novels).

IT Skills

Since most claims are filed automatically using dedicated software, mandatory an adjuster should be comfortable with different computer programs, including specific ones, such as Xactimate or Integriclaim. General computer literacy might be insufficient, since MS Office skills are considered core knowledge.

Insurance Adjuster’s Resume Samples

The following resume samples and templates for insurance adjuster can help you get a better idea of what your resume can look like.

An insurance adjuster should always adjust their resume to the specific job description and make sure they highlight their strong points.

Additional Insurance Adjusters Resume Tips

• Multi-tasking abilities – Insurances adjusters have to write down the claimers and witnesses declarations, make measurements, study angles, take pictures and put together the claim file in a short amount of time. At the same time they have to mentally evaluate the truthfulness of the claims and decide if further investigation is necessary or there are enough evidences.
• Engineering/ construction training – Since your job implies that you will look for faults in the claimers declarations, you need to have working knowledge about the specific domain you are working on. If you work as an auto insurance adjuster having technical knowledge about breaking systems, electrical faults or other such topics could help your investigation.

 

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