Serving as the tone-setters of the clinic or ward, the right medical receptionist can make a tremendous impact on the overall experience of the patient, as well as how easily the office operates. The first and last to interact with patients, medical receptionists bear great personal and professional responsibilities in keeping people happy and healthy.
As such, the giving the right impression through your medical receptionist resume is essential to getting that first interview.
Tips for Medical Receptionist Resumes
Read Documents – and People – Well
Because the receptionist’s work depends upon their accuracy in entering patient information, insurance codes, and scheduled follow-ups, it’s imperative that they follow the posting closely. That said, don’t prioritize data on your resume if it means sacrificing opportunities to speak to your customer service skills and ability to talk to people who may be in crisis. Attention to details won’t matter if you can’t help to retain patients. Make sure customer service skills also play a prominent role.
Demonstrate Your Computer Skills
Each institution might have their own software specific to medical industry, but showing that you know your way around the Microsoft Office Suite will help you get a leg up on the competition. If you have a strong working knowledge of Word, Excel, Outlook, or Access, be sure to mention it, as well as experience with any patient or project management software and tools.
Related Coursework Can Only Help
Many medical receptionists that are just starting out often struggle to figure out how to show they are ready for a medical related position. If you do not have the right experience, your education can help. If you’ve taken courses in specific applications or data entry, business, ethics and confidentiality practices, or are even considering becoming a medical professional yourself, discussing these will help show your employer you can handle similar responsibilities.
Medical Receptionist Resume Samples
As both an entry level position and one that many people choose as a career, medical receptionist resumes can often differ considerably between applicants. Consider the following samples as your starting point.
It is also important to take the time and determine what medical receptionist resume template will also provide you with the best presentation for your skillset. Make sure you are choosing a resume template that enhances, rather than distracts, from the content of your resume.
Additional Medical Receptionist Resume Tips
- Speak Their Language – Much of the training of the medical receptionist occurs on the job. However, if you can find a way to sneak in action verbs and nouns that indicate you have familiarity with both the specific area of medical practice and office procedures, it can only help you. Some example medical receptionist action verbs include: “Received,” “Fielded,” “Negotiated,” and “Processed.”
- Not All Postings Are Alike – What is expected of the receptionist will be different depending on if the environment is an outpatient clinic, a long-term facility, or a hospital ward. Consider what is most necessary to smooth operation wherever you apply and tailor your resume accordingly.
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