Head Cashier

The head cashier position is a more senior role in the team of cash register operators and requires a few years of experience on the job, usually being a promotion for a worthy individual who has already proved to be a hard worker and has some managerial skills. This position is suitable for professionals who know all the tips and tricks of the job and are able to help new employees learn and get up to speed.

The most important skills for the job are leadership, team direction and attention to detail. The educational requirements are most of the times irrelevant for this position, successful candidates having at most a high school diploma. Experience, relevant customer care abilities and a good track record of adhering to management’s requirements are paramount. Some skills in managing inventory and scheduling shifts can really make a resume stand out.

When applying and interviewing for a head cashier job, project a positive and helpful attitude and give examples of responsibilities you handled in a professional manner, also mentioning the number of people you were responsible for.

Need a new resume? Check our resume builder or learn how to write a great resume.

Tips for Head Cashiers Resumes

Management and Team Leadership

The head cashier is the leader and mentor of the cashiers and he or she is expected to be one of the most senior employees, having relevant experience and expertise. The job consists of organizing people, delegating tasks, setting shifts and checking the accuracy of each cashier’s work at the end of the day. The head cashier is also responsible for approving time sheets and helping people in their team overcome obstacles by training and providing simple examples of handling situations that might occur.

Money handling

As a head cashier you are responsible for checking the accuracy of the prices displayed for each product, the money cashed and the authenticity of other payment ways such as checks or meal tickets. Overseeing register transactions, approving refunds for clients and processing payments that have special requests are all daily duties that should be treated with attention and professionalism. The work involving money should always follow internal, federal and international regulations and procedures related to safety and preventing frauds.

Customer care

As the senior among the cashiers you are responsible for handling any unsatisfied customer and to try and defuse the negative situation and turn it around. The most important part of customer care is to ask the right questions and understand the reasons behind the complaint. As the head cashier sometimes you are allowed to offer discounts within a certain amount to make up for your team’s faults.

Head Cashiers Resume Samples

The following resume samples and templates for head cashier can help you get a better idea of what your resume can look like.

 

When applying to a head cashier, make sure of always reading the specific job description and requirements, and highlight your strengths accordingly.

Additional Head Cashiers Resume Tips

• Conflict management – As the team leader you will be responsible for managing conflict more than once. Be sure to describe past experience in this and the techniques you used to re-establish a positive working environment.
• Handling technology – The head cashier should feel comfortably in using and demonstrating to other cashiers how to handle a cash register, including the maintenance work, such as changing the paper rolls or the printing rolls. Other devices necessary for the job are POS, hand scanners and hand held inventory devices or tablets/small laptops.

The post Head Cashier appeared first on Online Resume Builders.