Cell phones, smartphones and tablets have become almost glued to our hands. These devices are our way of keeping in touch with friends and family; they help us do our job and are a great past-time, but what happens when they have problems? The cell phone repair technician is there to help us fix broken screens, circuit boards and much more.
To become a cell phone repair technician, a high school diploma will be enough for most employers, although for manufactured approved services, you would be asked for a bachelor’s degree in engineering. In this job it is important to have dexterity, to be able to work with small parts and perform detailed repairs using small screwdrivers and soldering irons. Since you are usually in direct contact with the client, some sales and communication skills are also necessary.
When applying and interviewing for a cell phone repair technician job, a good knowledge of components, an interest for problem solving and testing and a real passion for technology can get you hired. This is a good job for independent workers so be ready to motivate yourself.
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Tips for Cell Phone Repair Technicians Resumes
Nuts and Bolts
A great cell phone repair technician knows how to take apart and put back together any mobile device using special tools, with appropriate sizes for the job. As technology evolves every day, they need to keep up to date with new designs and requirements therefore they are avid consumers of information and tutorials. Being handy is also necessary, as you work with small pieces in a confined environment. Get ready to show your hand-eye coordination and your ability to glue together copper wires the size of hair strains.
Testing and Troubleshooting
A cell phone repair technician should be able to identify what is wrong with the device they are presented with, by asking questions and looking at the condition of the mobile item. Even if the problem is obvious, like a broken screen, they should go further and check for associated misbehaviors like a loose button or a disconnected circuit which could have happened during the fall that caused the screen to break. Software testing is another important dimension of the job as sometimes upgrades or apps can change normal behavior.
Client Talk
Most cell phone technicians work directly with the customer, so they need to be polite, ask the right question to identify the unfolding of unfortunate events that caused the problem. Most people have a weird, almost emotional connection to their devices, and want them back as soon as possible therefore the technician is advised to estimate the duration of the repair before accepting the item in service.
Cell Phone Repair Technicians Resume Samples
The following resume samples and templates for cell phone repair technician can help you get a better idea of what your resume can look like.
When applying to a cell phone repair technician position, make sure of always reading the specific job description and requirements, and adjust the resume accordingly.
Additional Cell Phone Repair Technicians Resume Tips
- Background check – This is the kind of job where people entrust you with a part of their intimacy. They keep personal stuff in their phones therefore you must be trustworthy, with a clean criminal record and no intentions to violate their intimacy, not even by taking a peak in their gallery once you got the device running.
- Cost estimation– Sometimes replacing a component of mobile devices can be very costly and even be considered not reasonable by the owner. Before starting any work, inform the client about the cost of the part replaced, the cost of the work performed and the total cost and let them decide if they want to carry on
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